Ask Joanne's eNews

Summary: 3 steps to More Effective Email Communication

1) What is your objective in sending the mail? Are you requesting action, looking for a response or merely keeping people informed? Be sure to stay focussed on your objective and clearly communicate all information. The more complete your communication, the less likely that people will write requesting more information.

2) With your objective in mind, create a descriptive subject line for your message. Think of the subject line as the title of your message. It should convey whether you are requesting action, expecting a response or passing along information. The subject header should be a summary of what your message is about.

3) Be consise. There are so many demands on our attention, it is important to be brief. Use the journalist's trick of putting the most important information at the beginning and get into greater detail later in the message. This allows your readers to quickly look at a message and decide if it is something they need to act on now or if they can save the mail for later reference.

Questions? Comments? I would love to hear from you.

Coming soon: an eCourse based on the book: Take Back Your Life: Using Microsoft Outlook to Get Organized and Stay Organized by Sally McGhee. Contact me to learn more.

Feel free to forward this email to anyone you think would appreciate it.